This Privacy Policy explains what personal data pkbat collects from Pakistani players, how that data is used, who it may be shared with, and what rights you hold over your own information. Your privacy is a core operational commitment at pkbat — not a compliance checkbox.
These six principles govern how pkbat handles every piece of personal information collected from players across Pakistan.
pkbat only collects personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data "just in case" — every data point has a defined purpose.
All data transmitted between your device and the pkbat platform is protected by 256-bit SSL/TLS encryption. Sensitive data at rest — including payment details and identity documents — is stored using AES-256 encryption on access-controlled infrastructure.
pkbat does not sell, rent, or trade your personal data to third-party advertisers or data brokers under any circumstances. Your information is used solely for operating the pkbat platform, processing transactions, and meeting regulatory obligations.
Where pkbat shares data with third-party service providers — such as payment processors like JazzCash and EasyPaisa, or KYC verification partners — those parties are contractually bound to use your data only for the specific service they provide to pkbat.
pkbat retains personal data only for as long as required by its gaming licence obligations, applicable anti-money laundering regulations, and legitimate business purposes. Once the retention period expires, your data is securely deleted or anonymised.
You have the right to access, correct, and in certain circumstances request deletion of the personal data pkbat holds about you. Requests are handled by our dedicated data team and acknowledged within five business days.
pkbat ("pkbat", "we", "us", "our") operates the online gaming and sports betting platform accessible at pkbat.net. This Privacy Policy describes how pkbat collects, processes, stores, and protects personal data belonging to registered players, prospective players, and visitors to the pkbat platform ("you", "your").
pkbat is an internationally licensed online gaming platform built specifically for Pakistani players. All services are offered in Pakistani Rupees (PKR), and our primary user base consists of players located across major Pakistani cities including Karachi, Lahore, Islamabad, Faisalabad, and beyond. This Policy is written in English and applies to all users of the pkbat platform regardless of their location within Pakistan.
By registering an account or continuing to use the pkbat platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
For the purposes of applicable data protection legislation, pkbat is the data controller in respect of personal data collected through the pkbat platform. This means pkbat determines the purposes and means by which your personal data is processed.
Where pkbat engages third-party service providers to process personal data on its behalf — such as payment processors, KYC verification vendors, or fraud detection partners — those parties act as data processors operating under written data processing agreements that restrict their use of your data to the specific services they provide to pkbat.
All data protection queries, subject access requests, and complaints should be directed to the pkbat data team at the contact details provided in Section 14 of this Policy.
pkbat collects personal data through multiple channels depending on how you interact with the platform. The categories of data we collect are set out in the table below.
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, gender | Registration form, KYC submission |
| Contact Data | Pakistani mobile number, email address, residential address | Registration form, account settings |
| Financial Data | JazzCash / EasyPaisa account number, bank account details (UBL, HBL, Meezan), transaction history | Cashier / payment processing |
| Identity Documents | CNIC scans, passport copies, proof of address, selfies with ID | KYC verification portal |
| Gaming Data | Bet history, game session records, wagering patterns, win/loss records | Automatically during gameplay |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Automatically via cookies and server logs |
| Communications Data | Live chat transcripts, support ticket content, email correspondence | Customer support interactions |
Certain personal data is provided by you directly when you register an account, complete KYC verification, make deposits or withdrawals, contact customer support, or participate in promotions. Providing this data is a condition of using the pkbat platform — without it, we cannot open or maintain an account for you.
When you access the pkbat platform, certain technical and behavioural data is collected automatically through server logs, session tracking, and cookies. This data helps us detect fraud, maintain platform security, and improve the user experience for Pakistani players. See Section 7 for full details on cookies and tracking technologies.
pkbat uses the personal data it collects for the following specific purposes:
pkbat processes your personal data on one or more of the following legal bases depending on the nature and purpose of the processing activity:
pkbat does not sell your personal data. We share personal data with third parties only in the following specific circumstances:
To process PKR transactions, pkbat shares relevant financial and identity data with payment service providers including JazzCash, EasyPaisa, Raast, 1LINK, HBL, UBL, and Meezan Bank. These providers act as data processors and are contractually prohibited from using your data for any purpose other than processing your transaction.
pkbat uses third-party KYC verification providers to validate the identity and age of players. These providers receive only the minimum data necessary to complete the verification process and operate under strict data processing agreements.
pkbat may be required to disclose personal data to its licensing authority, financial intelligence units, or law enforcement agencies where legally required to do so — for example, in connection with anti-money laundering investigations or court orders. pkbat will notify affected players of such disclosures where legally permitted.
To protect the integrity of the platform, pkbat may share technical data (such as IP addresses and device fingerprints) with fraud detection and cybersecurity partners. This sharing is limited to data strictly necessary for threat identification and prevention.
In the event of a merger, acquisition, or sale of all or substantially all of pkbat's assets, player data may be transferred to the acquiring entity. Players will be notified in advance of any such transfer and will retain their rights over personal data as described in this Policy.
The pkbat platform uses cookies and similar tracking technologies to operate core platform functions, maintain session security, detect fraud, and analyse usage patterns. The following categories of cookies are used:
You can manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may prevent you from logging in or using core platform features. pkbat does not use third-party advertising cookies or cross-site tracking technologies.
pkbat retains personal data for the following periods, which are determined by regulatory obligations and legitimate business requirements:
Upon expiry of the applicable retention period, personal data is securely deleted using industry-standard data destruction methods or anonymised such that it can no longer be attributed to an identifiable individual.
pkbat implements a multi-layered security framework to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. The key security measures in place include:
Subject to applicable law and pkbat's regulatory obligations, you have the following rights in respect of your personal data held by pkbat. To exercise any of these rights, please contact the pkbat data team using the contact details in Section 14.
pkbat respects your right to control your personal information. Here is a plain-language summary of what you are entitled to request.
You may request a copy of all personal data pkbat holds about you. We will provide this within 30 days of receiving a verified request, free of charge for the first request per 12-month period.
If any personal data pkbat holds about you is inaccurate or incomplete, you have the right to request correction. Most account details can be updated directly through your pkbat account settings.
In certain circumstances, you may request deletion of your personal data. This right is subject to pkbat's legal obligations to retain data under its gaming licence and AML regulations, which may take precedence.
You may request that pkbat restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data is being contested or a complaint is under investigation.
Where processing is based on your consent or on a contractual basis and carried out by automated means, you may request a copy of your personal data in a structured, machine-readable format.
You may object to pkbat processing your personal data where we rely on legitimate interests as the legal basis. You also have the right to object to processing for direct marketing purposes at any time.
Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time through your account notification preferences. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
If you believe pkbat has not handled your personal data in accordance with this Policy, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction or with pkbat directly via the contact details in Section 14.
The pkbat platform is strictly for adults aged 21 years and above. pkbat does not knowingly collect personal data from individuals under the age of 21. If you are a parent or guardian and believe that a minor has registered an account or submitted personal data to pkbat, please contact our support team immediately at the details provided in Section 14.
Upon receiving a verified report of underage access, pkbat will promptly suspend the account, delete any associated personal data to the extent permitted by law, and return any deposited funds to the payment method used at the time of deposit.
Parents and guardians are encouraged to install parental control software on shared devices to prevent minors from accessing online gambling platforms including pkbat.
The pkbat platform may from time to time contain references to third-party services, payment gateways, or informational resources. pkbat is not responsible for the privacy practices or content of any third-party platforms. Once you navigate away from pkbat.net, this Privacy Policy no longer applies.
We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of pkbat — particularly payment service providers such as JazzCash and EasyPaisa, which maintain their own independent privacy frameworks.
pkbat reserves the right to update this Privacy Policy at any time. Where changes are material — for example, changes to the categories of data we collect, new third-party sharing arrangements, or significant changes to retention periods — pkbat will notify registered players via the email address or mobile number associated with their account, or by displaying a prominent notice on the pkbat platform prior to the changes taking effect.
The effective date at the top of this Policy will be updated each time a revision is made. We encourage you to review this Policy periodically to stay informed about how pkbat is protecting your information.
Your continued use of the pkbat platform following the effective date of any revised Policy constitutes your acceptance of the updated practices described therein. If you do not agree to the revised Policy, please discontinue use of the platform and contact our support team to request account closure.
For any questions, concerns, or requests relating to this Privacy Policy or the personal data pkbat holds about you — including subject access requests, rectification requests, or data deletion enquiries — please contact our data team through the following channel:
pkbat aims to acknowledge all privacy-related requests within five (5) business days and to resolve them within thirty (30) calendar days. Complex requests involving large volumes of data or requiring legal review may take longer, in which case we will notify you of the expected timeline.
If you are not satisfied with pkbat's handling of your privacy request or complaint, you have the right to escalate your concerns to the relevant regulatory or supervisory authority applicable under your jurisdiction.
pkbat is Pakistan's most trusted online casino and cricket betting platform — secure, licensed, and built for Pakistani players with instant PKR banking.
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